1. General Policy
Vincent Tax Filing strives to provide high-quality tax filing and support services. Due to the nature of digital and professional services, all sales are final once processing has started.
2. When Refunds Are NOT Allowed
Refunds will NOT be issued if:
- Tax filing process has already started
- Documents have been reviewed or processed
- Tax return has been prepared or submitted
- Delay or rejection is caused by:
- Incorrect information provided by the user
- Government or IRS processing delays
- Third-party system issues
- User changes their mind after submitting data
- User fails to provide required documents
3. When Refunds MAY Be Considered
A refund may be considered only if:
- Payment was made but no service was started
- Duplicate payment was made
- Technical error caused incorrect billing
All refund requests must be submitted within 48 hours of payment.
4. How to Request a Refund
To request a refund, contact:
📧 Email: support@vincenttaxfiling.com
Include:
- Registered email ID
- Transaction ID
- Reason for refund request
5. Processing Time
If approved:
- Refunds will be processed within 7–10 business days
- Amount will be credited to the original payment method
6. Chargebacks & Disputes
If a chargeback is raised without contacting support:
- Your account may be suspended
- Future services may be denied
7. Service Fees
- Government filing fees (if any) are non-refundable
- Processing fees are non-refundable
8. Changes to This Policy
Vincent Tax Filing reserves the right to modify this Refund Policy at any time.
9. Contact Us
For any questions about this Refund Policy:
📧 Email: support@vincenttaxfiling.com
🌐 Website: https://vincenttaxfiling.com